Tl99 believes your personal data belongs to you. Learn how we collect it, what we use it for, and how we keep it safe — all explained in plain English.
Tl99 is a trusted online gaming platform in Bangladesh. When you register, play, or use our services, we collect certain information. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is used and protected.
Tl99's Privacy Policy is built in accordance with international data protection standards. Our goal is to ensure the security of your personal data and keep you informed about how it is managed. If you do not agree with this Policy, we recommend that you discontinue use of our services.
This Policy applies to tl99's website, mobile app, and all other digital platforms. By using our services, you are considered to have accepted this Privacy Policy.
This Privacy Policy of tl99's Terms & Conditions Must be read in conjunction with this document. Together, both documents form the complete legal framework governing our services.
We collect various types of information when you create an account and use our services on tl99. This data is essential for operating and improving the platform.
Personal Identification Information:
Transaction & Financial Information:
Technical Information:
We never store your full payment PIN or password. All sensitive data is kept in encrypted form.
Tl99 uses your data only for specific, legitimate purposes. It will never be used for anything beyond those purposes without your consent.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, Mobile Number, Date of Birth | Contract Compliance |
| Payment Processing | Mobile banking number | Contract Compliance |
| KYC Verification | NID, Passport | Legal Obligation |
| Fraud Prevention | IP, Device, Login | Legitimate Interest |
| Promotional Offers | Gaming History | Consent |
| Service Improvement | Usage Patterns | Legitimate Interest |
If you no longer wish to receive promotional messages, simply let our support team know and they will opt you out.
Tl99 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some tl99 features to stop working properly.
Tl99 follows industry-leading standards to protect your personal data. Our security measures are multi-layered and continuously updated.
In the event of a data security breach, we will notify affected users within 72 hours and take the necessary steps.
As a tl99 user, you have several important rights over your own data. We respect these rights and act on them as promptly as possible.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 days. Please note that certain data may not be deletable due to legal requirements.
Tl99 does not retain your data indefinitely. Any information no longer needed for service operations is deleted or securely destroyed.
After deletion, data may temporarily remain in backup systems but is no longer in active use and will be fully removed in the next backup cycle.
Tl99 is strictly prohibited for anyone under 18. We do not knowingly collect or process personal data from minors.
If we become aware that a user is under 18 years of age, their account will be immediately closed and all associated data will be deleted.
If you suspect a minor is using our platform, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View the page.
Tl99 may update this Privacy Policy from time to time. If significant changes are made, we will notify you via SMS or an in-platform notification.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team.
All serious data protection complaints are handled with the highest priority.
Here is a quick overview of the key pillars of our privacy protection.
All personal and financial data on tl99 is protected with 256-bit AES encryption — the same standard used by banks and government institutions.
Your personal data is a responsibility, not an asset, to tl99. We never sell or rent your information to third-party advertisers or data brokers.
Tl99 users can view, update, or delete their data at any time. You have full control over your own information.
Each tl99 employee can only access the data required for their specific role. A strict Need-to-Know policy is enforced across the organization.
Independent third-party cybersecurity experts regularly audit tl99's systems. Any vulnerabilities identified are addressed immediately.
If any suspicious activity is detected on your account, tl99 will immediately send you a security alert via SMS and take steps to secure your account.
Your privacy is our top priority. Join tl99 today and enjoy gaming in a fully secure environment.